Non-Profits Under Siege: Navigating the Complex Landscape of Cyber Insurance and Controls
Non-Profits Under Siege: Navigating the Complex Landscape of Cyber Insurance and Controls
By Dara Gibson, CEO, Cybersecurity Readiness Advisors
Non-profit
organizations operate with limited financial resources; however, they possess
sensitive data regarding donors, beneficiaries, and intellectual property,
which makes them attractive targets of malicious threat actors. These agencies
strive to do good for the community, while threat actors strive to cause
destruction for financial gain. There are fundamental cybersecurity measures
that nonprofits can implement to protect their unique vulnerabilities.
Vulnerabilities in
cybersecurity are often criticized by the technical components of the
infrastructure, such as lacking firewalls or end point protection. Nonprofits
may be financially constrained, which hinders them from investing in
cybersecurity infrastructure, but they have additional vulnerabilities that
often are overlooked by leadership and over utilized by cybercriminals. These
vulnerabilities include the reliance on volunteers which creates
inconsistencies on involvement and experience. Cybercriminals may also exploit
the goodwill of the donors or staff, by issuing emotionally urgent requests for
credentials or money. Data breaches have
severe consequences especially with the data that nonprofit organizations
typically handle, for example donor financial information or the health records
of beneficiaries. These serious exposures can be mitigated by implementing
cybersecurity controls across the infrastructure and including additional risk
management protocols.
Cybersecurity
controls may include implementing Multifactor Authentication (MFA) which is an
additional method of login: providing something you KNOW, providing
something you HAVE, or providing something you ARE. This
additional step may prevent credential stealing and malicious login. Nonprofits
also need to remember to maintain frequent backups of critical data that is
stored in a separate location, to provide adequate business continuity. It is
also important to regularly patch software and operating systems to address
known security exposures. Finally, one of the most important strategies is
training and awareness, because volunteers access the data and systems, they
need to be cognizant of phishing tactics and social engineering tactics, to protect
the agencies. Implementation of cybersecurity controls along with additional
risk transfer mechanisms, such as cyber insurance, will allow nonprofit
organizations to cast a safety net in the event of a cyber incident.
Cyber Insurance
plays a significant role in the risk management process. This type of financial
protection can cover significant cost related to the cyberattack, such as data
recovery, legal fees, and business interruption. Cyber insurance will also
provide incident response services for the nonprofit and additional liability
coverage due to system failure. There will be coverage exclusions and
limitations within the policy, and these should be discussed with the insurance
producer at the time of insurance acquisition. The implementation of cyber
insurance must be done in conjunction with the cybersecurity controls to
provide robust protection for nonprofits.
Integrating cyber
insurance and cyber controls are not mutually exclusive but rather
complementary to the success of cyber event resolution. Strong cyber controls are
more favorable to insurance carriers due to the fact they can reduce the
severity of cyber incidents. Insurers often access the security posture of the
nonprofit organization prior to issuing the insurance policy ensuring that the
due diligence is completed for adequate cybersecurity infrastructure to issue
adequate insurance. It is imperative that proactive cybersecurity measures and
risk transfer strategies are executed to protect the valuable missions,
stakeholders, and the communities that the nonprofits serve in this
increasingly dangerous digital world.

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